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Terms and Conditions EASY PALACE City Hostel in Munich

Bookings
Bookings for small groups and single guests can be made per telephone, per fax or online. A credit card number is required for online bookings; please note however, that accommodation costs have to be paid upon arrival. Possible cancellation fees will be charged to your credit card. The information submitted online is legally binding. For groups (8 or more persons) please submit your booking request in writing either by fax, email or letter.

Youth and School Groups
Groups of Youngsters under the age of 18 can only be accommodated if accompanied by a person in charge. The companion must also stay in the hostel.

Payment
All hostel services are to be paid in cash, by VISA or Mastercard upon arrival. EASY PALACE Station Hotel also accepts travellers cheques issued in Euro. Should any further costs accrue for processing, they will be charged to the depositor.

Advance Payment
For groups (8 or more persons) or for smaller groups with a total of more than € 300,- an advance payment of 50% has to be transferred to our bank account (bookings for Oktoberfest or other big events in Munich require an advance payment of 100%). The advance payment has to be made two weeks after your booking has been confirmed. For short notice bookings the advance payment has to be made at least two weeks before arrival. Should any further costs accrue for transfers they will be charged to the depositor.

Cancellations
The conditions for cancellations comply with german statutory provisions. Online bookings can be cancelled within 24 hours after the booking was made.
Groups have to confirm the total amount of guests at least one week before arrival. Up to 10% of the originally reserved guests can be cancelled free of charge. For late cancellations we charge or retain the following fees:
For cancellations more than three months before arrival: € 50.00 administrative charges.
For cancellations less than three months before arrival: 25% of the total costs.
For cancellations less than one month before arrival: 50% of the total costs.
For cancellations less seven days before arrival: 90% of the total costs plus 50% of the subsistence costs.
Cancellations of Bookings for Oktoberfest and other big events in Munich are not possible. If such booking should be cancelled, the entire value of the booking is to be paid, less the savings for cleaning, food, or the revenue for rooms that EASY PALACE Station Hotel could let to 3rd parties.Cancellations of reservations from EASY PALACE Station Hotel must be well-founded and confirmed in writing at least two weeks before arrival.

House Rules
The House Rules are a component of the general business conditions. By infringement of the house rules Easy Palace Station Hotel has the right to cancel the accommodation contract without prior notice. For services not taken up due to a contract cancellation the cancellations fees apply as mentioned above.

Liability / Deposits
Anyone who causes damage to the building or inventory is liable for the costs (especially the companion or organizer). Theft or intentional damage of property will be reported to the police. On departure of groups the rooms will be inspected by our staff. Damaged property or lost keycards will be charged to your account and have to be paid in cash before departure. EASY PALACE Station Hotel reserves the right to ask for a deposit from guests, especially from groups up to the amount of € 50,00 per Person. This deposit has to be paid in cash immediately. The Deposit will be refunded on check-out, eventual less costs repair, replacement, etc. EASY PALACE Station Hotel has no liability for damages if wantonly negligent behaviour can not be proven. EASY PALACE Station Hotel also has no liability for stored luggage, vehicles or bicycles on the premises.

Final provisions
The inefficacy of single parts of the above terms and conditions is independent of the remaining sections.

Munich, 1. February 2003

House Rules EASY PALACE Hostel

The most important is said in one sentence:
"We ask all our guests to behave in a way such that other guests or neighbours are not disturbed."

Still we would like to work out the following details:

Noise at Night
Please keep low volume and avoid noise after 10p.m.
In the dorms we would like you to be silent and switch of the light also on demand of a single guest.
Also please be silent in the stairway and corridors.

No Smoking
Please note that smoking is not allowed in any of the rooms, corridors or stairways. Rooms and the staircase are equipped with highly sensitive smoke detectors. For any kind of manipulative influence, the caused expenses - at least EUR 20,00, will be charged.

Damage, Mess, Loss of Keycard
Anyone who causes damage to the building or inventory / furniture etc. or loses a keycard is liable for the costs. The compensation payment of loss suffered is to be paid immediately in cash. On departure of groups the rooms will be inspected by our staff. Damaged property or lost keycards will be charged to your account and have to be paid in cash before departure (the person in charge of groups or, as the case may be, a representative of the travel organizer are responsible). Theft or intentional damage of property will be reported to the police.

Visitors
Receiving visitors who are not registered at the reception is allowed only for exceptional occasions and with the permission of our reception staff. You are welcome to meet your visitors in our Lobby or at the Hostel bar.

In case of infringement of the house rules, EASY PALACE Station Hotel has the right to cancel the accommodation contract without prior notice. For services not taken up due to a contract cancellation, the cancellation fees apply according to the original contract.

Emergency Exits
Please do not use the lift in case of a fire. Should the stairway be inaccessible in case of a fire please use the signposted emergency stairway. If the emergency stairway is also not accessible please stay in in your room, close (but do not lock) the door and try to attract attention through the window.