Terms and Conditions EASY PALACE STATION HOTEL

Bookings
Bookings for individual guests can be made online, in written form, or by fax.

Valid credit card information (incl. expiration date) is required for online bookings. Please note, however, that the full price for your stay has to be paid upon arrival. Your credit card will only be charged with the appropriate cancellation fees in case of cancellation. The information submitted online is legally binding. Regardless of booking method, groups (from 4 to 12 people max.) are obligated to provide valid credit card information or make a down-payment in order to guarantee bookings.

Payment
All our accommodation services are to be paid for completely upon arrival, either in cash or by EC, VISA, or MasterCard. If money transfers are made in advance, the complete amount has to be in our account on the day of arrival. Account statements or other receipts are not valid proof of payment in case the money has not arrived in our account in due time.

Down-payments and guarantee
For group bookings (4 people or larger) and bookings exceeding € 300.00 a down-payment of 50% of the total amount (at least the total amount of the first night) is due. The due amount is to be transferred to our bank account accordingly. For stays during trade fairs (and other marked events) we need valid credit card information or alternatively a down-payment as guarantee. The down-payment has to be in our account no later than two weeks after receiving the booking confirmation, at the latest on the day of arrival. Probable banking fees are to be paid for by the depositor.

Oktoberfest/BAUMA:
Bookings for the Oktoberfest or the BAUMA mandate a down-payment of 50% of the total amount (at least the total amount of the first night) which becomes due with receiving your booking confirmation. A minimum stay of two nights is required and the down-payment is non refundable. The rest of payment is due upon arrival.
We accept group bookings up to a maximum of 6 people for the Oktoberfest. Should we notice upon arrival that this rule was violated by a larger group making individual bookings, we have the right to (and probably will) resign from the guest contract. Also, Saturday nights are bookable only in combination with Sunday nights.

Cancellation
With booking or reserving rooms or dorm beds in our hotel you agree to a guest contract. This contract is in accordance with §535 of the BGB (Statutes of Civil Law) and is legally binding for both parties. According to the regulations of the German Hotel and Restaurant Association (DEHOGA) the following applies:
In case of cancellation or no-show within reservations including breakfast we will charge the booking party with 80% of the agreed rate for the period of stay, at the least 80% of the first night. (Respectively 90% for reservations excluding breakfast.) However, if we can rent your cancelled items to other guests, cancellation fees will be waived.

We grant the following grace periods for free cancellation if no other written agreements have been made:

• up to 2 days before arrival date for all periods of regular rates.
• up to 8 days before arrival date for trade fairs and events.

Cancellation of bookings and reservations for the Oktoberfest or BAUMA is not possible.

House Rules
The House Rules are a component of the general business conditions. If the rules are violated, the EASY PALACE Station Hotel has the right to cancel the guest contract without prior notice. Cancellation fees will be charged accordingly (see chapter on cancellation).

Liability / Deposits
Anyone causing damage to the building or inventory is liable for the costs (especially the chaperone or promoter). Theft or intentional damage of property will be reported to the police. Room inspection by our staff is normal procedure for group departures. Damaged property or lost key cards will be charged to your account and have to be paid for before departure. The EASY PALACE STATION HOTEL reserves the right to ask for a security deposit from guests, especially from groups, up to € 50.00 per person. The deposit has to be paid in cash upon arrival and will be refunded on check-out, probable costs for repairs etc. will be deducted. The EASY PALACE STATION HOTEL is not liable for personal injuries unless deliberate negligent behavior can be proven. The EASY PALACE Station Hotel is neither liable for luggage stored in our luggage room, nor for vehicles or bicycles on the premises.

Final provisions
The invalidity of single parts of the above terms and conditions does not affect the remaining sections.

Munich, 1st. April 2011

House Rules EASY PALACE Station Hotel

The gist is said in one sentence:
"We ask all our guests to behave in such a way that other guests or neighbors are not disturbed."

Still, we would like to point out the following details:

Quiet Hours
Please keep noise to a minimum after 10 p.m.
Even if only one guest in the dorm asks for silence and the lights to be turned out after 10 p.m. his wish takes precedence.
Please be as quiet as possible in the halls and the staircase.

Smoking Ban
Please obey the general official smoking ban in our house. In case of violation we will have to charge a compensation fee of at least € 50.00.

Damage, Contamination, Loss of Key Cards
In case of damage to the building or inventory / furniture etc. or loss of key cards the causing party will be held reliable for financial compensation. Compensation must be paid immediately. Room inspection by our staff is normal procedure for group departures. Damaged property or lost key cards will be charged to your account and have to be paid for before departure. Theft or intentionally property damage will be reported to the police.
Pets are not allowed inside the building.

Visitors
Receiving unregistered visitors can be allowed only under exceptional circumstances and with permission from our reception staff. You are welcome to meet your visitors in our lobby or in the bar.
In case of infringement of the house rules, the EASY PALACE STATION HOTEL has the right to cancel guest contracts without prior notice. For services not rendered due to contract cancellation cancellation fees apply according to the original contract.